Predictive Fitness, Inc. d/b/a TriDot and RaceX (“we” or “us”) is a cloud-based platform that enables users to optimize their triathlon training regimens and race-day performance. We are committed to the protection of the privacy of visitors (“visitors”) to our websites (Predictive.fit, TriDot.com, RunDot.com, MyRaceX.com, RemoteRacing.com, TriDotPoolSchool.com, and TriDotAcademy.com), and individuals or entities that register to use our products and services (“customers”). This privacy notice covers how we collect, use, retain, disclose, and transfer the personal data of visitors and customers.
We review our privacy practices on an ongoing basis, and as such, this privacy notice is, and will continue to be, subject to change. If such change includes any significant, material changes, we will provide clear notice of the update on the homepage of our website. Please read this privacy notice carefully to understand our policies and practices regarding your personal data.
To the extent provided under applicable law, the terms “personal data,” “data controller” and “data processor” shall have the meanings given to their respective corresponding terms under such law.
Without limiting the foregoing, to the extent that the California Consumer Privacy Act (the "CCPA") applies to your use of our products or services, the following terms used herein shall have the following meanings:
We act as a data controller with respect to personal data collected from visitors and customers.
Throughout this privacy notice, we use the term “personal data” to mean any information relating to an identified or identifiable natural person, such as name, email address, and phone number and which is not otherwise publicly available. Personal data may include other types of information depending on the definition that applies in your physical location.
This section explains the various ways in which we may collect your personal data.
Personal Data You Provide to Us
We may collect personal data you provide to us in the following scenarios:
The personal data collected in these instances may include your name, phone number, email address, physical address, medical information, geolocation data, biometric data, genetic data, payment information, data about your training and event performance and/or any other personal data that you choose to provide.
Personal Data We Collect Automatically
As you navigate our website, we may also collect information through the use of commonly used information-gathering tools, such as web beacons, standard information from your web browser (such as browser type and browser language), your IP address, and the actions you take on our website. We may receive reports based on your use of our website and/or products and services from third party service providers as de-identified information or as aggregate data (as defined below).
Personal Data We Collect From Third-Parties
We may obtain personal data about you from third-party products or from third party sponsored activities or events in which you are a participant. For example, we may obtain geolocation and biometric data from third-party products, such as bicycle computers, triathlon watches, heart rate monitors or similar devices. We may also obtain geolocation and biometric data from third-party services, such as third-party genetic screening applications and third-party workout mapping platforms. We may obtain genetic data from third-party service providers with whom you have subscribed to for services and elected to share with us. Personal data will only be obtained by us from such third-party providers if and to the extent you elect to have such personal data transmitted to us.
Our site is directed to individuals who are the age of majority or older in their jurisdiction. We do not knowingly collect information from children under the age of 13. If you believe your child has provided information to us, please contact us using the information provided below.
When you visit our website, we use “session cookies” (a piece of information stored on your computer temporarily and deleted from the user’s device when the browser is closed) and “persistent cookies” (which stay on your device until you delete them). Session cookies help us confirm your identity and are required in order to log into your account, whereas persistent cookies assist you in using our website or services (such as by not having to re-enter your username and password each time you use our services) or aid in website navigation.
We also use performance cookies provided by Google and Facebook, which enable us to provide a better user experience when using our website and to improve our web services and to aid in marketing efforts.
If you wish to prevent cookies from being used as you navigate our website, you can set your browser to refuse all cookies and/or indicate when a cookie is being sent. Users who disable their web browsers’ ability to accept cookies will be able to browse the website, but may not be able to access or take full advantage of all of the features and services on the website.
Some web browsers have a “do not track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.
Uses of Personal Data
We use personal data in order to provide our products and services to you, respond to requests from you, to carry out our legal obligations and our obligations to you, to protect your interests, and to provide you with notices. Following are examples of how we use your personal data and, if you are a resident of the European Union (the “EU”) or United Kingdom (the "UK"), the legal basis for such use:
Retention of Personal Data
Personal data is not kept by us for longer than is necessary for the specific purpose identified in this privacy notice unless we are required to retain your personal data for a longer period of time to comply with our legal obligations (for example, if we are required to retain your personal data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Notwithstanding the foregoing, if you create an account with us, we will retain your personal data for so long as you maintain such account and for a period of three (3) years thereafter.
We do not use any personal data provided by you for the purpose of any automated decision-making that produces legal effects concerning you or similarly significantly affects you.
We may disclose personal data that we collect or you provide as described below. We do not share or sell your personal data with any third-parties for direct marketing purposes.
We may share with third-parties “aggregate data,” which is information that has been removed of any personal data and is combined with information of others so that you cannot reasonably be identified as an individual. This information does not identify any particular individual or disclose any particular individual’s data. We may share aggregate data with our users as well as third-parties as we deem appropriate.
We take the protection of your data seriously and use reasonable measures to safeguard the collection, transmission and storage of any data we collect. Despite using reasonable protections to protect your data, we cannot guarantee the security of the information you share with us. We use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal data and credit card numbers and employ network segmentation strategies to prevent disclosure to bad actors. We also engage providers that are industry leaders in online security to strengthen the security of our products and services.
To maximize the effectiveness of our security measures, you should use a security-enabled browser to submit your credit card information and other personal data to us. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted. We also recommend using a unique password in connection with your account and updating that password frequently.
While we continue to work hard to protect your personal data, no data transmission over the Internet can be guaranteed to be absolutely secure, and we cannot guarantee the security of any personal data you provide to us.
If you are a California resident, then you have certain additional rights under the CCPA regarding your personal data.
Right to Know
You have the right to know and see what data we have collected about you over the past twelve months, including:
Right to Delete
You have the right to request that we delete the personal data we have collected from you (and direct our service providers to do the same), subject to certain legally permitted exceptions.
Exercising Your Rights
To exercise your right to know or your right to delete, please submit a verifiable consumer request to us as indicated in Section 12 (“Contact Us”) of this privacy notice or, if you are a user of our application, through the application. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal data. You may only make a verifiable consumer request to exercise your right to know twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you.
We strive to provide you with choices regarding the personal data you provide to us, and we understand that you may have the right to access, correct, delete, object to and restrict our use of your personal data. In particular, if you are a resident of the EU or UK, you have the following rights with respect to your personal data:
Requests for any of the foregoing should be submitted via email to: firstname.lastname@example.org. Please allow a reasonable time to process any such request.
If we transfer any personal data from the UK, Switzerland or the European Economic Area (“EEA”) to a third country or territory outside the UK, Switzerland or the EEA that has not received a binding adequacy decision by the European Commission or a competent national data protection authority, such transfer will occur only with your explicit consent and in accordance with applicable data protection laws. In particular, where data is collected from an individual in the UK, Switzerland or the EEA, explicit consent will be obtained for the data to be transferred to the United States. You should know that the United States’ laws may not provide the same level of protection as the laws of the EEA.
We provide an individual opt-out choice, or opt-in for sensitive data, before we use personal data for a purpose other than which it was originally collected (including the uses set forth in Section 4 of this privacy notice) or subsequently authorized. To request to limit the use of your personal data, please submit a written request to email@example.com.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Predictive Fitness is committed to resolving complaints about your privacy and our collection or use of your personal data transferred to the United States. Individuals in the EU, UK or Switzerland with international transfer inquiries or complaints should first contact Predictive Fitness by email at firstname.lastname@example.org.
Predictive Fitness does not sell the personal data of its users.
Our website may contain links to other websites that are independent, are not owned or operated by us and are not covered by this privacy notice.
We have no responsibility or liability for the content and activities of other websites, even if they are linked to our website. We also have no responsibility or liability for any transactions between you and any third-party, even if linked to our website.
In addition, our products and services may allow you to export your personal data to third-party event hosts or promoters. If you elect to export your personal data to such third-parties, the use of your data will be subject to the privacy notices and other terms in place between you and such third-parties.
This privacy notice may change from time to time, so please check back periodically to check the most recent modification date to ensure that you are aware of any changes in our processing of your data. If we make any material changes, we will notify you by means of a notice on our website. Your continued use of the website and/or services after any changes signifies your express and unambiguous consent to any such changes. If you do not agree to such changes, your choice is to immediately cease using our website and/or services.
We commit to resolve complaints about your privacy and our collection or use of your personal data. If you have any questions or concerns regarding the way in which your personal data is being processed or you want to exercise your rights above, please reach out to us using the following details:
Predictive Fitness, Inc.
2600 E. Southlake Blvd., Suite 120 #140
Southlake, Texas 76092
As Predictive Fitness does not have establishments in the EU or the UK, we have appointed an EU and UK representative whom you may contact if you are located in such jurisdictions to raise any issues or queries you may have relating to our processing of your Personal Data and/or this privacy notice more generally. The EU and UK postal addresses for this representative are as follows:
3rd and 4th floor, Altmarkt 10 B/D
Dresden, 01067, Germany
BPM 335368, 372 Old Street, EC1V 9AU
London, United Kingdom
To reach our EU and UK representative by electronic mail, please send emails to email@example.com referencing “Predictive Fitness, Inc.” in the subject line. You can also contact our EU and UK representative through their online web form at www.dpr.eu.com/datarequest. Please ensure that all postage is addressed to “DPR Group” and not “Predictive Fitness,” “TriDot,” "RaceX," or any other name associated with us or our affiliates.
If you are in the EU or UK, you may lodge a complaint with a supervisory authority that has authority in your country or region. Please click here for contact information for such authorities.